Important information

We would like to inform you that the products they have a delivery time of 1-3 working days, this delivery time is determined by the day it arrives at our store

Purchases made from corporate cards from our online store or from our physical store are charged + 2.15% of the value of the products, an amount which will be deducted from the VAT refund which is already included in the price and must be returned to the customer (company) based on (ARTICLE 11E). In case of purchase by bank transfer, + 2.15% does not apply.

Return of products

In case you change your mind about purchasing a product (repossession), you can return it to the address of our company listed above within 14 (14) calendar days of purchase , charged for the cost of shipment. In all cases, the product may be returned only if it is in its original condition and in its fully original packaging and is accompanied by its original purchase documents (proof, invoice, etc.). Product returns, which are not in their original state, with all manuals and accessories, packing boxes with all the protective material without marks and wear, are not accepted. If you have any doubt as to the acceptance of the product you have received, do not destroy protective films and plastic casing, because you will not be able to return it.

Before each return is made, it is advisable to consult with the relevant Department on the telephone: 25 003 030 / 031

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